About us

Terms and Conditions

Payment Terms

Following completion and return of the registration form, full payment is required within 10 days from receipt of invoice. PLEASE NOTE: payment must be received prior to the course start date. A receipt will be issued on payment. Due to limited course space, we advise early registration to avoid disappointment. We reserve the right to refuse admission if payment is not received on time.

Fees include:

Refreshments, lunch, full documentation and training materials where available (they do not include hotel accommodation). All fees are inclusive of published discounts. Bank transfer charges are the responsibility of the payer. TECEDU reserves the right to alter the programme content, speakers or course at any time due to circumstances beyond their control.

Substitution

The service charge is completely non-refundable and non-creditable. Nonpayment or non-attendance does not constitute cancellation. If, for any reason, TECEDU decides to cancel or postpone this event/course, TECEDU is not responsible for covering airfare, hotel, or other travel costs incurred by clients. The event/course fee will not be refunded, but can be credited to a future event/course. Event program content is subject to change without notice. Receipt of this signed booking form (inclusive or exclusive of payment) constitutes formal agreement to attend this conference/course and cancellation terms apply. Full refunds are available on all cancellations received in writing (letter, email or fax) 28 days before the conference/course start date. NO REFUNDS OR CREDITS AFTER THIS DATE AND ANY OUTSTANDING PAYMENT WILL BE REQUIRED IN FULL. The option to transfer to another conference or course is subject to availability. All confirmation details will be sent upon receipt of the booking form. Attendance fees will not be refunded (irrespective of the date of booking) in the event or threat of war, terrorism or circumstances outside of the organisers’ control.

Promotional discounts

TECEDU regrets that additional discounts received after the registration form has been submitted cannot be retrospectively applied to reduce the original price charged.

Copyright

All intellectual property rights in all materials produced or distributed by TECEDU in connection with this event is expressly reserved and any unauthorized duplication, publication or distribution is prohibited.

Online Privacy Policy

This policy is effective from April 14, 2017

This privacy policy sets out how TECHNICAL CAPABILITIES INTERNATIONAL LIMITED (hereinafter – TECEDU) uses and protects any information that you give TECEDU. when you use this website.

TECEDU is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

TECEDU may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

WHAT WE COLLECT

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customers

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

WHAT WE DO WITH THE INFORMATION WE GATHER?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail
  • We may use the information to customize the website according to your interests
  • We may provide your information to our third party partners for marketing or promotional purposes
  • We will never sell your information.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computers hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website

LINKS TO OTHER WEBSITES
CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes, if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at aga@tecedu.org

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Вы можете запросить сведения о личной информации, которую мы собрали о Вас, в соответствии с принятой в 1995 году Директивой 95/46/EC о защите физических лиц при обработке персональных данных и о свободной передаче таких данных (Европейская директива о защите данных). Если Вам требуется копия собранной о Вас информации, напишите по адресу Travessera de Gracia 274, Barcelona, Spain, 08007 или по электронной почте aga@tecedu.org. Будет взиматься небольшой сбор в размере 10 Евро.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

ABC Policy

DUE TO OUR ANTI-BRIBERY AND CORRUPTION POLICY:
  • No one should offer, pay, make, look for or acknowledge an individual payment, blessing or support as a byproduct of treatment or to pick up a business advantage
  • No one should permit any other individual to do as such for your behalf.
  • No one should make help payments. If an assistance payment has been asked for or made, you should quickly report it to your manager and TECEDU Management. If you make a payment since you truly trust your life, limb or liberty is at risk, this is not an assistance payment but rather should be accounted for as though it were.

TECEDU builds relationships on trust, and we are resolved to keep up and improve our reputation. Therefore, we never acknowledge or pay bribes, including assistance payments. Indeed, even unsubstantiated claims of bribery and corruption may harm our reputation.

Everybody in TECEDU must conform to the anti-bribery and corruption laws of the counties where we work, and also those that apply crosswise over fringes.

Health, Safety and Environmental Policy

OBLIGATIONS

TECEDU management is firmly committed to a policy enabling all work activities to be carried out safely, and with all possible measures taken to remove (or at least reduce) risks to the health, safety and anyone else who may be affected by our operations.

We are committed to ensuring we comply with the European Work Health and Safety Regulations and applicable International Codes of Practice as far as possible.

RESPONSIBILITIES

Management:

Will provide and maintain as far as possible:

  • a safe working environment;
  • safe systems of work;
  • facilities for the welfare of employees;
  • information, instruction, training and supervision that is reasonably necessary to ensure that each worker is safe from injury and risks to health;
  • a commitment to consult and co-operate with employees in all matters relating to health and safety in the workplace
  • a commitment to continually improve our performance through effective safety management.

People working for and with TECEDU has an obligation to:

  • comply with safe work practices, with the intent of avoiding injury to themselves and others and damage to office and equipment;
  • take reasonable care of the health and safety of themselves and others
  • wear personal protective equipment and clothing where necessary
  • comply with any direction given by management for health and safety
  • not misuse or interfere with anything provided for health and safety
  • report all accidents and incidents on the job immediately, no matter how trivial
  • report all known or observed hazards to their supervisor or manager.
APPLICATION FOR THIS POLICY

We seek the co-operation of all employees, customers and other persons. We encourage suggestions for realising our health and safety objectives to create a safe working environment with a zero accident rate.

This Policy applies to all business operations and functions, including those situations where employees are required to work off-site.

Quality Policy

Quality Policy

Quality Assurance and Control are our key objectives

TECEDU is committed with the installations, implementation and maintenance of quality policies and procedures in accordance with its vision. A key objective of TECEDU quality is the acknowledgment of the industry and the perception of the client necessities in order to bring quality trainings and services that fulfil those needs.

Quality Policy

Objectives of our Quality Policy:

  • Obtain feedback from clients and evaluate their satisfaction.
  • Communicate and ensure that the quality policy and standards are comprehended by all the TECEDU team including company contractors.
  • Determine objectives and promote continuous improvement.
  • Supply appropriate information and training to TECEDU workers and contractors and evaluate their competence.
  • Identify and evaluate Company risks and opportunities including internal issues.
  • Recognize, investigate and accurate quality matters and take action to prevent recurrence.
  • Measure, evaluate and report on quality execution.
  • Review with regularity the effectiveness of this policy and its objectives.

TECEDU Management have the responsibility for the execution of this Quality Policy and the continuous improvement of the company in this issue.